SHIPPING & DELIVERY

We ship through registered and trusted courier partners for orders within Pakistan as well as overseas.

All over Pakistan we offer delivery in 4-5 days

For international orders it may take between 1 or 2 weeks depending on your location.

 *Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.

 

DOMESTIC SHIPPING:

  • We offer free shipping for all domestic orders above PKR 20,000.
  • The deliveries are dispatched to the shipping address recorded at checkout.
  • All orders are processed from our warehouse in Islamabad, Pakistan.

 

INTERNATIONAL SHIPPING:

  • For international orders, a fee of “X” amount is charged depending on the delivery location and weight of the  final order.
  • Duties & Taxes for international orders are not included in your order and are applicable over and above the shipping charges paid at checkout.
  • The deliveries are dispatched to the shipping address recorded at checkout.
  • Most countries charge duties on imported items which are levied at the time of port entry, and they vary based on the destination country and the products imported.
  • Customers to pay the applicable duties and taxes directly to the shipping agency at the time of order delivery. If a customer refuses to pay these charges and therefore delivery is not possible, no refunds will be entertained. You may refer to our Return & Exchange Policy for more details.
  • All orders are processed from our warehouse in Islamabad, Pakistan.

 

TRACKING AND DELIVERY:

  • Post shipping, the details of tracking number and information of the shipping agency will be shared via email.
  • Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
  • Our delivery partners will attempt to deliver the package three (3) times before its returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.
  • Please ensure the complete shipping address including zip code and a mobile number to ensure hassle free delivery.
  • In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.